OREweb.ca® offers the full manufacturer's equipment warranty on all our office equipment including paper and multimedia shredders, folders and PBX phone systems.
Below are the terms and conditions, and warranty coverage for any of the office equipment we sell. In all cases, as we only sell new items, the manufacturer's warranty is covered for 1 year. Some items do have extended warranty coverage. For all equipment, the manufacturer's terms and coverage apply and supersede any statement of coverage shown here, as their terms and conditions may change with-out notice.
Ask your OREweb.ca® sales representative if you are unsure, or need information on availability of extended warranties.
Dahle Equipment Warranties are on a per product type level and are generally covered for 1 year. Cutters and Trimmers, as well as Shredders may have different warranty coverage for components and additional terms and conditions.
Rotary Trimmers, Paper Cutters & Guillotines, Stack Cutters, Vantage Trimmers
Dahle North America, Inc. offers a lifetime warranty against defects in manufacturing, materials and assembly (excludes cutting blades and clamp). This warranty applies to the original owner only. It does not cover damage caused by abuse, misuse, or unauthorized repair.
Dahle North America, Inc. offers different warranty options depending on the model and type of shredder you have – Check with your OREweb.ca® Representative on the warranty available for your model of shredder. This warranty applies to the original owner only. It does not cover damage caused by abuse, misuse, or unauthorized repair.
For warranty service if you purchased your Dahle product from us, please call your OREweb.ca® representative.
Ideal-MBM Equipment Warranties are on a per product type level. All product lines will carry a 1 year manufacturer warranty and may have different terms and conditions for certain components after the first year. Some cutters and trimmers have lifetime warranty coverage.
1 year limited warranty on all other parts, excluding wearables (high capacity and super micro-cut models).
Folders / Creasers, Collators, Support Products, and Interfaces, Kutrimmer Trimmers, Triumph Cutters
1 year limited warranty, excluding wearables. For paper folding machines (except 93M / 98M models) - feed wheels and pressure pads are not covered under warranty as they are regular consumable wearing parts.
6 month limited warranty on all pressure sealers, excluding wearables.
90 limited warranty on 93M folder only, excluding wearables.
Maintenance kits can be purchased from OREweb.ca® directly.
Booklet Makers and Face Trimmers
Replacement Parts - All products
1 year limited warranty on mechanical parts, 90-day limited warranty on electrical and electronic parts.
MBM Corporation agrees to repair or replace, at its option, any defective part or component covered by this warranty, provided there is no evidence of abuse and we first receive written notice of a defect within the applicable warranty period. Wearable items are not covered under warranty. Wearable items include, but are not limited to: blades, sticks, staple heads, light bulbs, rubber rollers, belts, feed stones, separator pads, fuses, clutches, and brakes.
This warranty extends only to the original purchaser and does not include labor or the payment of any labor charges or incidental or consequential expenses. Warranty claims must be submitted with replacement part order. MBM Corporation makes no further warranty of any kind and specifically disclaims any warranty of merchantability for a particular purpose. FOB North Charleston, SC for products sold in the US. FOB Ontario for products sold in Canada.
For warranty service if you purchased your product from us, please call your OREweb.ca® representative.
*For all manufacturers' - Terms and Conditions are subject to change with-out notice and all warranty claims are at the review and approval of the respective manufacturer.
*All items marked "Clearance", "Demo Model", and/or "Close-out" are final sale and can not be returned for any reason. Items marked "Demo Model" are not covered under warranty or MFR. support/replacement plans.