Update firmware on: the main PBX system and phones.
Base configure your extensions (Names, Extension Numbers, etc.).
Correctly set-up and address important security related issues.
Set-up other basic functions including:
Auto Admin / IVR (Interactive Voice Response) - including basic call routing. We also pre-record 1 main Auto Attendant recording level - you can provide your written script.
Music on hold
Group ring settings (if required)
We will contact you once your system is in process, and find out about any other basic set-up needs.*
Plug in your system and phones once it arrives. Finalize the set-up on site using the detailed step-by-step condensed instructions we provide.
Contact us to do a remote session to do a quick systems check and basic feature adjustments if required.
Start using your new phone system!
*You will also receive step-by-step detailed PDF instructions for setting up the GS WAVE APP for iPhone and Android Devices - save time and effort figuring it out!
NOTE: Your PBX should be set-up on your network on a static IP address. Ask your IT for this, or our technician can assist.*
Your phone system comes with 3 months free remote support.
We also offer paid yearly remote support - dedicated and personal when you need it. Just call in and we're ready to help!
Want to focus on what you do best?
Leave the management of your phone system to us! Our Managed IP-PBX Services** allow us to manage, update and maintain your new phone system remotely for you!
Need a low cost VoIP (Voice over IP) telephone line service?
We can help - we'll soon be offering VoIP line services!
*Some more advance features may require additional set-up costs, if required. Your tech rep. will advise if special set-up or extended hour/time required over and above basic configuration pricing.
**Additional set-up costs involved on Managed service plans as router/firewall ports need to be set-up correctly on your network. NOTE: Your OREweb.ca® PBX Specialist will also review your router to ensure proper security requirements are being met for VoIP related services.